The other day I had a most dreadful experience: the day after making a mistake at work, I was called into a meeting with the bosses. I thought I was in trouble. Instead, the opposite happened. They wanted me to try something that might help me to do my job better.
While feeling relieved that I wasn’t getting a notice to pack up my things, I was surprised at their request. They wanted me to try out ChatGPT because we also used our own AI and they were curious whether ChatGPT would help me do my job faster. So I tried it out, and here are my conclusions.
Creativity Isn’t AI’s Strongest Skill
Fortunately, my bosses couldn’t hear me working. I did as they requested and asked ChatGPT to do the task that one of my bosses had requested. I asked the AI to generate a workplace conversation.
The result was so generic and so far from creative that I thought it was funny. If my bosses could hear me, they would have thought I was watching entertaining cat videos on company time.
I asked the AI to improve the conversation and gave it a more industry specific example. It effortlessly created yet another workplace conversation, but again, it sounded like the average of many conversations put together, and not a real conversation that an actual worker would have at work.
I came to my first conclusion: creativity isn’t this AI’s strongest skill set. It had yet to create the level of writing that I do on the job.
AI Cannot Replace Jobs that Require Special Skills
After asking ChatGPT to complete a few more writing tasks, I breathed a sigh of relief, knowing that my job is still secure.
One of my job tasks is to write skills assessment questions. These questions test a person’s soft skills and their suitability for jobs in specific industries. AI is not yet at the stage where it can write materials for industry-specific tests designed to test a specific soft skill. For example, it cannot design a series of skill testing questions about a customer opening an account at the bank.
AI such as ChatGPT can answer a question that you ask it and then refine its answer again and again, but it could not achieve the final goal on the first try. It needs lots of hints and refinements.
Key Takeaways
AI can help with the initial research and generation of ideas. However, it still has a long way to go before it can think like a human. It cannot create test questions and answers unless they already exist in the public domain.
As such, those who have specialized skills, such as creating tests for industry-specific clients, won’t be replaced by test-generating AI anytime soon.
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